Question 1

How do I place an order?

Accepted Answer

Placing an order is simple! Browse our products, select your desired size, and click 'Add to Cart'. Once you're ready, proceed to checkout, fill in your delivery details, and place your order using Cash on Delivery (COD).

Question 2

How long does delivery take?

Accepted Answer

We strive to deliver your orders as quickly as possible. Standard delivery typically takes 3 to 5 working days across Pakistan, depending on your city.

Question 3

What are the delivery charges?

Accepted Answer

We charge a flat delivery fee of Rs. 250 on all standard orders.

Question 4

Is there free delivery?

Accepted Answer

Yes! We offer absolutely free delivery on all orders over Rs. 2,500. Just add enough items to your cart to reach the threshold, and the delivery fee will be automatically removed at checkout.

Question 5

What is your return and exchange policy?

Accepted Answer

We offer an easy 4-day return and exchange policy. If the size doesn't fit or you receive a defective item, simply contact us via WhatsApp within 4 days of receiving your order, and we'll arrange a hassle-free exchange.

Question 6

How do I choose my size?

Accepted Answer

To ensure the perfect fit, please refer to the detailed 'Size Guide' available on every product page. It includes exact measurements for chest, length, shoulder, and waist to help you decide.

Question 7

How do I track my order?

Accepted Answer

Once your order is dispatched, our support team will keep you updated. You can also reach out to us directly on WhatsApp with your Order Number to get real-time tracking information.

Question 8

Can I cancel or change my order?

Accepted Answer

Yes, you can cancel or modify your order (like changing the size or address) provided it hasn't been dispatched yet. Please contact us on WhatsApp as soon as possible with your Order Number.

Question 9

Which payment methods do you accept?

Accepted Answer

Currently, we only accept Cash on Delivery (COD). You can comfortably pay in cash to the rider when your package arrives at your doorstep.

Question 10

How should I wash my hoodies and sweatshirts?

Accepted Answer

To maintain the premium quality of the fabric and prints, we recommend a gentle cold wash inside out. Do not bleach, tumble dry on low, and never iron directly on the printed designs.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

Still have questions?